The People Behind Your App's Success
We're a dedicated team of mobile app specialists who understand that behind every great app is a story of perseverance, late-night debugging sessions, and genuine care for user experience.
Why We Do What We Do
Back in 2019, our founder spent three sleepless nights trying to fix a critical bug that was crashing users' apps during checkout. That experience taught us something important – when your app breaks, it's not just code that's affected. It's real people trying to complete real tasks.
Since then, we've handled over 200 app emergencies. Each one reminds us why quick, reliable support matters so much. Whether it's a payment gateway that suddenly stops working or a new iOS update that breaks your interface, we know these problems can't wait until Monday morning.
Meet The Team
Kieran Andersson
Lead Mobile Developer
Started coding iOS apps when the App Store launched. Has seen every possible way an app can break and knows exactly how to fix each one. Still gets excited about new framework releases.
Nadia Petrov
Support Operations Manager
The person who makes sure nothing falls through the cracks. Tracks every update, monitors app store changes, and coordinates our response when problems arise. Believes good communication prevents most crises.
What We Actually Do All Day
People often ask what mobile app support really involves. Here's what fills our typical workweek.
Emergency Response
When your app crashes or stops working, we diagnose the problem and implement fixes. Most issues get resolved within 4-6 hours.
Update Management
We handle iOS and Android updates, test compatibility, and make necessary adjustments before problems reach your users.
Performance Monitoring
Regular checks for slow loading times, memory leaks, and other issues that gradually degrade user experience.
Security Patches
Keeping your app secure means staying current with security updates and addressing vulnerabilities quickly.
App Store Compliance
Making sure your app meets changing store requirements and handling rejections or compliance issues.
Feature Enhancement
Small improvements and additions that keep your app competitive without major overhauls.
How We Approach Problems
- Fix first, explain later: When your app is down, getting it working again is more important than detailed explanations.
- Honest timelines: We tell you how long fixes will actually take, not what you want to hear.
- Document everything: Every change gets recorded so future problems are easier to solve.
- Stay current: We spend time each week learning about new iOS and Android changes that might affect your app.
- Test thoroughly: Changes get tested on multiple devices before going live to prevent new problems.
Need App Support?
Whether you're dealing with an emergency or want to set up regular maintenance, we're here to help keep your app running smoothly.
Get In Touch